Privacy policy
Privacy Policy – Feld Projects ApS
Last updated: [2nd April 2026]
1. INTRODUCTION
Feld Projects ApS (“Feld”, “we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and disclose your personal data when you visit our website, make a purchase, contact us, sign up to our newsletter, or otherwise interact with us.
2. DATA CONTROLLER
Feld Projects ApS
CVR: 46208323
Sølvgade 5, st. th.
1307 Copenhagen K
Denmark
Email: contact@feldprojects.com
3. PERSONAL DATA WE COLLECT
We may collect and process the following categories of personal data:
Information you provide directly
- name
- billing and delivery address
- email address
- phone number
- order details
- correspondence and customer service inquiries
Payment information
Payments are processed by third-party payment providers. We do not store full payment card details.
Automatically collected information
When you visit our website, we may collect certain technical and usage-related information, including:
- IP address
- browser type and device information
- pages visited and interactions on the website
- cookie and tracking data, where applicable
4. PURPOSES AND LEGAL BASIS
We process your personal data for the following purposes and on the following legal bases:
Order processing and delivery
To process your order, arrange payment, deliver products, handle returns, and provide order-related communication.
Legal basis: performance of a contract, GDPR Article 6(1)(b)
Customer service
To respond to inquiries, provide support, and manage complaints or claims.
Legal basis: legitimate interests, GDPR Article 6(1)(f)
Marketing
To send newsletters and marketing communications where you have given your consent.
Legal basis: consent, GDPR Article 6(1)(a)
Legal and accounting compliance
To comply with legal obligations, including bookkeeping, tax, fraud prevention, and consumer law requirements.
Legal basis: legal obligation, GDPR Article 6(1)(c)
5. COOKIES
We use cookies and similar technologies to ensure website functionality, analyse traffic, improve the user experience, and, where consent has been provided, support marketing activities.
You can manage your cookie preferences through our cookie banner or through your browser settings.
6. RECIPIENTS OF PERSONAL DATA
We may share your personal data with third parties where necessary, including:
- payment providers
- shipping and logistics partners
- website, hosting, and e-commerce providers
- IT, analytics, and customer service providers
- marketing platforms, where you have consented to marketing cookies or communications
- legal, financial, or professional advisers where relevant
Some of these parties act as data processors on our behalf, while others may act as independent data controllers. Where required, we enter into data processing agreements with our processors.
7. INTERNATIONAL TRANSFERS
Some of our service providers may process personal data outside the EU/EEA.
Where this happens, we ensure that appropriate safeguards are in place, such as the European Commission’s Standard Contractual Clauses or transfers to countries recognised by the European Commission as providing an adequate level of protection.
8. DATA RETENTION
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy or as required by law.
As a general rule:
- order and invoice data may be stored for up to 5 years in accordance with accounting legislation
- customer service correspondence is stored for as long as relevant for the matter in question
- marketing data is stored until you withdraw your consent or unsubscribe
9. YOUR RIGHTS
Under applicable data protection law, including the GDPR, you may have the right to:
- request access to your personal data
- request correction of inaccurate personal data
- request deletion of your personal data
- request restriction of processing
- object to processing
- request data portability
- withdraw consent at any time where processing is based on consent
If you wish to exercise any of your rights, please contact us at support@feldprojects.com.
You also have the right to lodge a complaint with the Danish Data Protection Authority, Datatilsynet.
10. DATA SECURITY
We implement appropriate technical and organisational security measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.
However, no method of transmission over the internet or method of electronic storage is completely secure.
11. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party sites.
12. CHILDREN’S DATA
Our website is not intended for children, and we do not knowingly collect personal data from children.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The latest version will always be available on our website and will include the updated effective date.
14. CONTACT
If you have any questions about this Privacy Policy or how we process your personal data, please contact us at:
Feld Projects ApS
Sølvgade 5, st. th.
1307 Copenhagen K
Denmark
Email: contact@feldprojects.com
